HOW TO ORDER
1- Place the order with the name of your pet and choose the font that you would like to use.
2- Take a front-facing photo of your pet in a sufficiently lighted spot from head to chest ensuring the image is high resolution. We recommend that your pet’s snout faces forward and no accessories for better result.
3- Upload the photo of your pet via Etsy Messages or send it to us by email at order[!at]puccha.com.
*** If you want to send us a few options, we will be more than happy to help you choose the one we think will turn out the best ***
4- We will send you the sample within 12 hours after of your purchase before printing your magnet and will ask you to confirm if the design satisfies you.
5- Please allow between 2 to 5 days after confirmation for us to prepare and ship your item.
*** To have more than one print on your product, describe your animal friends (species of the animal and its name) in personalization box and purchase our “Additional Pet Add-On” for each additional pet with the purchase of this product in the link below:
https://etsy.me/3KhY68f (Additional Pet Add-On)
If you want to have your 3 different animal friends printed on your product, you must write each of their species and names in “personalization box” and then select the quantity of 2 in “Additional Pet Add-On”.
⚡️ PRODUCT DESCRIPTION ⚡️
* For indoor or outdoor use
* Three sizes to choose from (3″x3″ | 4″x4″ | 6″x6″)
* Thin (0.03″) and lightweight
* Long lasting – Laminated surface with a black magnetic backing, perfect for any metal surface
* Matte Finish – Full color decoration on one side with a matte finish
⚠️ CARE INSTRUCTIONS
Use a soft, clean and dry cloth to gently brush any dust or dirt off from the center of the magnet outwards.
PROCESSING AND SHIPPING TIME
Our items are made to order. Please allow 2-5 business days for production.
USA shipping takes up to 2-5 business days.
Worldwide shipping takes up to 10-20 business days.
Unfortunately, since this is a customized product, we cannot offer refund or exchange, unless there is damage to the item or, if the item was never received.
We hope you enjoy this product.
Please feel welcome to leave an item review!
For any inquiries, please get in touch with us directly by Etsy message or by email: info[!at]puccha.com