{"id":3830,"date":"2023-11-21T04:50:04","date_gmt":"2023-11-21T09:50:04","guid":{"rendered":"https:\/\/puccha.com\/?page_id=3830"},"modified":"2023-11-24T10:00:32","modified_gmt":"2023-11-24T15:00:32","slug":"faq","status":"publish","type":"page","link":"https:\/\/puccha.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div id=\"fws_69d0089461b77\"  data-column-margin=\"default\" data-midnight=\"dark\" data-top-percent=\"3%\" data-bottom-percent=\"8%\"  class=\"wpb_row vc_row-fluid vc_row full-width-section parallax_section zindex-set\"  style=\"padding-top: calc(100vw * 0.03); padding-bottom: calc(100vw * 0.08);  z-index: 10;\"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop using-bg-color\" data-parallax-speed=\"fast\" style=\"background-color: #ffffff; \"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone\"  data-padding-pos=\"right\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div id=\"fws_69d0089461eb8\" data-midnight=\"\" data-column-margin=\"default\" class=\"wpb_row vc_row-fluid vc_row inner_row\"  style=\"padding-bottom: 3%; \"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" ><\/div> <\/div><div class=\"row_col_wrap_12_inner col span_12  left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col child_column centered-text no-extra-padding inherit_tablet inherit_phone\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div class=\"nectar-responsive-text nectar-link-underline-effect\" style=\"color: #592c39;\"><h2>Questions fr\u00e9quemment pos\u00e9es<\/h2>\n<\/div>\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div><div class=\"toggles accordion toggles--minimal-shadow\" data-br=\"10px\" data-starting=\"default\" data-style=\"minimal\"><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"nectar-inherit-h3 toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus-circle\"><\/i>Comment puis-je passer une commande ?<\/a><\/h3><div><div class=\"inner-toggle-wrap\"><div class=\"nectar-responsive-text font_size_min_14px font_size_max_20px font_size_desktop_1-1vw font_line_height_1-6 nectar-link-underline-effect\"><p>Chacun des liens de produits vous m\u00e8nera \u00e0 notre boutique Etsy o\u00f9 vous pourrez passer votre commande.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"nectar-inherit-h3 toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus-circle\"><\/i>Quelles \u00e9tapes dois-je suivre pour passer une commande ?<\/a><\/h3><div><div class=\"inner-toggle-wrap\"><div class=\"nectar-responsive-text font_size_min_14px font_size_max_20px font_size_desktop_1-1vw font_line_height_1-6 nectar-link-underline-effect\"><p>Vous devez remplir la case de personnalisation (nom de l&#039;animal, type de police) et nous envoyer quelques photos de votre animal via les messages Etsy ou par email \u00e0 order@puccha.com.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"nectar-inherit-h3 toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus-circle\"><\/i>Est-ce que je fais appel \u00e0 un prof de design ?<\/a><\/h3><div><div class=\"inner-toggle-wrap\"><div class=\"nectar-responsive-text font_size_min_14px font_size_max_20px font_size_desktop_1-1vw font_line_height_1-6 nectar-link-underline-effect\"><p>Oui, nous pr\u00e9parons et vous envoyons le plan d\u2019\u00e9chantillonnage pour votre approbation dans les 24 heures.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"nectar-inherit-h3 toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus-circle\"><\/i>Combien de demandes de r\u00e9vision puis-je envoyer ?<\/a><\/h3><div><div class=\"inner-toggle-wrap\"><div class=\"nectar-responsive-text font_size_min_14px font_size_max_20px font_size_desktop_1-1vw font_line_height_1-6 nectar-link-underline-effect\"><p>Nous proposons des r\u00e9visions illimit\u00e9es<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"Frequently Asked Questions How can I place an order?Each of the product link will navigate you to our Etsy store where you can place your order. Which steps do I...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/puccha.com\/fr\/wp-json\/wp\/v2\/pages\/3830"}],"collection":[{"href":"https:\/\/puccha.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/puccha.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/puccha.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/puccha.com\/fr\/wp-json\/wp\/v2\/comments?post=3830"}],"version-history":[{"count":11,"href":"https:\/\/puccha.com\/fr\/wp-json\/wp\/v2\/pages\/3830\/revisions"}],"predecessor-version":[{"id":4130,"href":"https:\/\/puccha.com\/fr\/wp-json\/wp\/v2\/pages\/3830\/revisions\/4130"}],"wp:attachment":[{"href":"https:\/\/puccha.com\/fr\/wp-json\/wp\/v2\/media?parent=3830"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}